{"id":540,"date":"2025-01-01T22:00:47","date_gmt":"2025-01-01T19:00:47","guid":{"rendered":"https:\/\/docu2.me\/help\/?p=540"},"modified":"2025-04-07T01:30:37","modified_gmt":"2025-04-06T22:30:37","slug":"limitations","status":"publish","type":"post","link":"https:\/\/docu2.me\/help\/limitations\/","title":{"rendered":"docu2.me Limitations"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">General Limitations of docu2.me for Salesforce<\/h2>\n\n\n\n<p>The following outlines the inherent limitations and considerations applicable to <strong>docu2.me for Salesforce<\/strong>, primarily resulting from its operation on the Salesforce Platform and the associated governor limits:<\/p>\n\n\n\n<p><strong>1. Salesforce Platform Constraints<\/strong><br>\u2022\u2003docu2.me for Salesforce is subject to all Execution Governors and Limits imposed by the Salesforce Platform. These limits may vary with each Salesforce release and can affect document generation and display. Potential issues include, but are not limited to:<br>\u2003\u2013 Documents exceeding allowable page counts or file sizes.<br>\u2003\u2013 Documents with excessive logical complexity or extended server processing time.<br>\u2003\u2013 Excessive database queries or slow query execution.<br>\u2003\u2013 A wide range of other factors driven by Salesforce limitations.<\/p>\n\n\n\n<p><strong>2. Batch Processing<\/strong><br>\u2022\u2003Mass merge operations (batch processing) are typically supported for up to 200 records. The precise limit depends on the complexity of your document and the applicable Salesforce governor limits.<\/p>\n\n\n\n<p><strong>3. Email and Notification Limitations<\/strong><br>\u2022\u2003Salesforce Execution Governors also impact the delivery of emails, notifications, and other processes initiated by docu2.me. For the most current Salesforce governor limits, please refer to the <a href=\"https:\/\/developer.salesforce.com\/docs\/atlas.en-us.apexcode.meta\/apexcode\/apex_gov_limits.htm\" data-type=\"link\" data-id=\"https:\/\/developer.salesforce.com\/docs\/atlas.en-us.apexcode.meta\/apexcode\/apex_gov_limits.htm\">official Salesforce documentation<\/a>.<\/p>\n\n\n\n<p><strong>4. Feature Limitations<\/strong><br>\u2022\u2003JavaScript and Dynamic CSS are not supported within the docu2.me.<\/p>\n\n\n\n<p><strong>5. PDF Output Considerations<\/strong><br>When utilizing docu2.me for Salesforce for PDF generation, please note the following additional limitations:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Rendering Standards and File Types:<\/strong><br>\u2003\u2022 The PDF rendering service complies with PDF version 1.4.<br>\u2003\u2022 Fillable or password-protected PDFs are not supported.<\/li>\n\n\n\n<li><strong>Browser Behavior:<\/strong><br>\u2003\u2022 The final PDF may either display in the browser or download automatically, based on the user\u2019s browser settings, version, and configurations.<\/li>\n\n\n\n<li><strong>External Images:<\/strong><br>\u2003\u2022 If images hosted outside of Salesforce are used (either directly or via dynamically merged fields), the corresponding URL domains must be whitelisted (using Salesforce\u2019s Remote Site Settings) to prevent broken images in the output.<\/li>\n\n\n\n<li><strong>Markup and Rich Text:<\/strong><br>\u2003\u2022 While the final document will include the markup and data, formatting within rich text areas or image fields may not render as expected unless explicitly defined as containing markup.<\/li>\n\n\n\n<li><strong>Text Wrapping and CSS:<\/strong><br>\u2003\u2022 Long, unbroken text strings (such as URLs without spaces or dashes) may overflow the page boundaries.<br>\u2003\u2022 PDF templates support CSS 2.1; CSS 3 attributes (for example, word-wrap) are not supported.<\/li>\n\n\n\n<li><strong>JavaScript and Font Limitations:<\/strong><br>\u2003\u2022 Content rendered via JavaScript is not supported in PDF output.<br>\u2003\u2022 Supported fonts (specified by the font-family) include Arial Unicode MS, sans-serif, serif, Times New Roman, and Courier. Web fonts or other font types are not supported.<\/li>\n\n\n\n<li><strong>File Size Restrictions:<\/strong><br>\u2003\u2022 The maximum response size for creating a PDF file must be under 15 MB.<br>\u2003\u2022 The maximum generated PDF file size is 60 MB.<br>\u2003\u2022 The total size of all images in a generated PDF must not exceed 30 MB.<br>\u2003\u2022 Images encoded using the data:URI scheme are not supported in PDF rendering.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Learn about docu2.me for Salesforce limitations including platform constraints, batch processing limits, PDF generation restrictions, and font\/image specifications to ensure optimal document management performance.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"categories":[14],"tags":[],"class_list":["post-540","post","type-post","status-publish","format-standard","hentry","category-introduction"],"_links":{"self":[{"href":"https:\/\/docu2.me\/help\/wp-json\/wp\/v2\/posts\/540","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/docu2.me\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/docu2.me\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/docu2.me\/help\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/docu2.me\/help\/wp-json\/wp\/v2\/comments?post=540"}],"version-history":[{"count":2,"href":"https:\/\/docu2.me\/help\/wp-json\/wp\/v2\/posts\/540\/revisions"}],"predecessor-version":[{"id":728,"href":"https:\/\/docu2.me\/help\/wp-json\/wp\/v2\/posts\/540\/revisions\/728"}],"wp:attachment":[{"href":"https:\/\/docu2.me\/help\/wp-json\/wp\/v2\/media?parent=540"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/docu2.me\/help\/wp-json\/wp\/v2\/categories?post=540"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/docu2.me\/help\/wp-json\/wp\/v2\/tags?post=540"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}